Today’s field service technicians and engineers require mobile device applications to have access to critical customer information, process reports and improve their efficiency in completing their assignments.
Mobile Reach is the leading industry provider of field service mobility applications to improve both effectiveness and efficiency for field service organizations. I work with Mobile Reach as their principal consultant and practice leader and conduct consulting, strategy workshops, and change management. Please look for webinar and podcast announcements featuring practitioners, analysts and consultants on field service.
Mobile applications enable the field service technician to improve engagement, productivity, safety, customer experience, inventory control, fleet, troubleshooting and lead generation.
Contact us to schedule an on-site mobile applications assessment, review potential Use Cases, and industry trends.