After a few decades and due to aging parent care, I have left the corporate field service leader role and now own a field service training and consulting practice where I work with clients around the world on field service management, technician development and training, and mobile systems technology.
I published a book, The Intentional Field Service Engineer in 2016 to attract and develop new talent for field service, and to give back to this wonderful industry. I also contribute articles to trade journals and speak at service organization events and field service management conferences.
At Field Service Resources we provide motivating and sustaining training programs, consulting, and work as your “Trusted Advisor” for field service operations. The Field Service7 program ensures that we provide results, not just training.