Field Service Development – Inspire, Aspire and Perspire
“Make no little plans; they have no magic to stir one’s blood” – Burnham.
Keeping up with the news is certainly not motivating or encouraging these days, and our workdays are busy and challenging. How do we step outside the box and have an inner drive to reach beyond our current state and adapt and grow? Where do we draw the energy from to excel, learn, develop, fail, retry?
Someone quoted that an organization vision statement should inspire, aspire and perspire an organization to excel. I agree but would add that as humans and professionals we are capable of having a personal vision as well. This may be based on our faith, inner drive, wanting change or career growth. Most likely it is a blend of them all and others depending on our situations and perspectives.
I recently took my company’s corporate vision statement and developed a field service business unit vision statement that aligned to the corporate statement but also defined the service organizations vision for it’s FSEs, customers, and to achieve our business objectives as measured by quality, growth, teamwork and development. From these two aligned vision statements, I could then clearly identify my own personal vision statement, not just for work, but for my life. I realistically understand how work plays a vital part in my life, and aspirations, and I believe they coexist. I believe my personal life and values shape my work and visa versa.
This takes me to the qualities I look for in my employer and the service organization I am part of and have a responsibility to develop and lead. I want to have a service organization that is committed to growth, quality, adaptability in which we can all proud of and participate in improvement over the years of my career. I look for opportunity both within the service organization and the other functions within the company. Finally, I evaluate the long-term alignment of my personal development plan to the vision, values and actions of my company to ensure there is a fit – not just now, but over the years.
Like preparing for a change of seasons, as we approach another holiday season, this is the time to evaluate and commit to a personal vision and action plan for the coming year. I like to start with reflecting on the past year, understanding the company vision and plans and then determining my vision and actions. Yes it is ok to miss some or adjust, and the key is to be constantly focused and mindful of our vision and actions in our daily work and life and not just at the end of the year.
The Field Service7℠ FSE development program provides this direction, engagement and measurements to keep me on track and growing. I use this to support my personal vision plan to be inspired, aspired and perspired throughout the year as I continue to learn and grow, which defines opportunities and results that are of value to me.